A Helping Heart & Hand
Phone: (904) 438-8590/Fax: (904) 830-0809
License #299995514
Welcome to A Helping Heart & Hand
Our Mission
At A Helping Heart & Hand, our mission is simple yet powerful:
“Where the Heart Leads the Hands.”
We are driven by compassion and guided by a commitment to serve. Our goal is to provide personalized, high-quality care that allows individuals to remain safe, comfortable, and independent in their own homes. With every service we offer, our heart leads the way—ensuring each hand extended is one of genuine support, dignity, and respect.
Operating 24/7
Office Hours
Please note: Our physical office opens daily at 9:00 AM (EST).
Sunday: Closed
Monday: 8:00 AM – 5:00 PM (EST)
Tuesday: 8:00 AM – 5:00 PM (EST)
Wednesday: 8:00 AM – 5:00 PM (EST)
Thursday: 8:00 AM – 5:00 PM (EST)
Friday: 8:00 AM – 3:00 PM (EST)
Saturday: By Appointment Only
Where We Serve
We proudly provide services across the following counties and surrounding areas in Northeast Florida:
Baker County—including Macclenny, FL
Clay County—including Orange Park, FL
Duval County—including Jacksonville, FL
St. Johns County—including parts of Jacksonville, FL
Woman & Minority Business Certified
We’re excited to announce we’re part of the CareScout Quality Network – the first network of long-term care providers where every provider has met rigorous standards for quality and has committed to person-centered care. Find out more: www.CareScout.com/qualitynetwork
Are you a HHA, CNA or Caregiver and are interested in working in this field? Click the here to apply now.
Who We Are
At A Helping Heart & Hand, we are dedicated to supporting individuals who need assistance in their homes and communities. Our home health care and elder living services focus on preserving well-being and promoting independence.
Our team of trained and compassionate care providers understands and respects each client’s unique needs. We offer a range of services including companionship, homemaking, personal care assistance, home health aides, and Certified Nursing Assistants (CNAs) — all committed to enhancing quality of life and comfort.
Our Mission
Our primary goal at Helping Heart & Hand is to guarantee that our clients, particularly our senior living clients, may maintain their level of independence by offering them high-quality, client-centered home care. We strive to be your go-to source for in-home care, treating you like family.
Our beliefs
We believe that every life is valuable and deserves to be preserved and respected, regardless of any restrictions or disabilities. At every age and stage, individuals deserve compassionate care that honors their dignity and supports their well-being.
Personalized Care Designed Around You
We understand that every individual and family is unique. During our assessments, we take the time to truly get to know our clients. This personalized approach allows us to create care plans tailored specifically to your needs and available resources.
Our services include assistance with a variety of activities of daily living (ADLs), such as supervision, light housekeeping, and meal preparation. If you or a loved one feels isolated or disconnected, we also offer daily companionship to help maintain meaningful social connections and enhance quality of life.
Experienced Home Health Aides (HHA) | Certified Nursing Assistants (CNA) | Caregivers
Trust is the foundation of every successful care partnership. We are committed to building compassionate relationships while supporting you with daily tasks. Whether you require daily, weekly, or overnight assistance, our skilled caregivers tailor their care specifically to meet your unique needs.
⭐ What Our Customers Are Saying ⭐
We’re proud of the quality service we provide—but don’t just take our word for it.
⬇️ Check out the reviews below! ⬇️
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